AirParcel

Child Safety Standards

Last updated 20 September 2026

AirParcel is a slow-mail game. People write to each other, and the message takes real time to fly. This page is our published standard against child sexual abuse and exploitation.

It describes what we actually do. Every control named here is one that is running, and where a control has limits, the limits are stated.

The rule, and it has no exceptions

Anything sexual involving a child is forbidden on AirParcel. That covers child sexual abuse material, sexualised depictions of minors — photographed, drawn, or generated — grooming, sextortion, and any attempt to arrange contact with a child for a sexual purpose.

Our Terms of Service put it in one line, and it is the only rule in them written this way:

Who is allowed to be here

Thirteen is the floor. Everybody states their date of birth before the app will open. An answer below the minimum is refused, and the refusal is recorded against that account permanently — a second, different answer is not accepted from it.

That last part is the part that matters. Every age gate is asked twice: once honestly, and once by somebody who has just been told no. A gate that accepts the second answer is decoration.

Under eighteen, the app is a smaller place. An account under eighteen cannot be found by strangers through Discover or the pilot map, and people it has not added cannot reach it.

A stranger cannot send a child a picture

The first parcel between two people carries text only. Photos, voice notes and files unlock after the other person has written back and their parcel has landed.

This rule exists for the game. It also removes the opening move of image-based grooming outright: an adult who has just found a minor cannot send them an image, cannot receive one, and cannot do either unless that minor chooses to write back first.

Every attachment is examined before anyone can see it

A parcel is in the air for thirty minutes at the shortest and usually for hours, and nothing is visible to the recipient until it lands. The delay was built for the game. It gives us the thing moderation usually has to do without: time to look before anybody can see it.

While a parcel flies, each attached file is fingerprinted with SHA-256 and the fingerprint compared against a list of files already confirmed to be abusive. A match holds the parcel — it never lands, and the recipient is never shown it — and opens a case for a person to review.

We would rather describe this precisely than impressively:

• It is exact matching, not a classifier. It never looks at a picture or forms an opinion about one. A fingerprint either equals one on the list or it does not, so there is no confidence score to tune and no false positive short of a SHA-256 collision.
• The list today is material our own moderators have confirmed. When a moderator reviews a report and finds abusive content, that file's fingerprint goes on the list, and those bytes can never fly again — for anyone, in any parcel, ever.
• We do not yet match against the NCMEC or IWF industry hash lists. They require provider registration and a signed agreement, which we are working through. The list is built as a table so that adding them is an insert rather than a rebuild.
• Exact hashing does not survive a re-crop or a re-encode. Perceptual hashing does, and it is licensed to vetted providers rather than reimplemented. The pipeline — fetch, fingerprint, compare, hold — does not change when we get there; only what is compared does.

Reporting, inside the app

Every profile and every parcel carries Report. It is two taps from anything a person can see.

Blocking is immediate and separate. Nobody has to wait for us to act in order to stop hearing from someone.

The app carries a Safety Center that explains what to do and what we will do about it.

Reports reach a person. Nothing about a child safety report is closed by a machine.

You do not need an account, or the app, to reach us: info@airparcel.app.

What happens when we find it

1. The content is removed, and the parcel is stopped if it has not already landed.
2. Its fingerprint goes on the blocked list, so the same file cannot be sent again by anyone.
3. The account is terminated. This is the rule with no appeal.
4. The evidence is preserved for the authorities rather than deleted.
5. We report it.

Reporting to authorities

We report apparent child sexual abuse material to the National Center for Missing & Exploited Children through the CyberTipline, as United States law requires of us, and we respond to lawful requests from law enforcement in the countries where our users are.

You can report directly to NCMEC yourself at report.cybertip.org, from anywhere in the world, and you do not need our permission or our involvement to do it.

If a child is in immediate danger, contact your local emergency services first. We are not an emergency service and we cannot act at that speed.

Point of contact

Our designated point of contact for child safety and the prevention of child sexual abuse material:

ba@satechs.io

This address reaches a person who can speak to how AirParcel prevents, detects and responds to child sexual abuse and exploitation. General safety reports to info@airparcel.app reach the same team.

Where else this is written

These standards sit with our Terms of Service and our Privacy Policy. The in-app Safety Center repeats them where people need them rather than where a policy page can be found.